Frequently Asked Questions
How do I sign up for a library card?
You can sign-up in person or online (Dublin residents only)! Please bring identification to expedite the process.
Do I need to be a dublin resident to get a card?
You do not! Dublin Public Library membership cards are FREE! Whether you are a seasonal resident, live in a town nearby, or work in our area, we would love to have you stop in and share our resources with you!
If you are not a Dublin resident, you must come into the library to sign-up for your card. Dublin residents may sign-up for a temporary library card online.
If you are not a Dublin resident, you must come into the library to sign-up for your card. Dublin residents may sign-up for a temporary library card online.
How do I sign up for a library card online?
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What kinds of materials can I borrow?
You can borrow...
Don't forget about museum passes as well.
- Print books and magazines
- eBooks, audiobooks, and articles via NHDB/OverDrive
- Digital Materials through Libby, Kanopy, or our other databases and apps
- Material available on Inter-Library Loan services
- Books on CD
- DVDs
Don't forget about museum passes as well.
What are my responsibilities as a borrower?
Library materials are the property of everyone in the community.
- The person whose name is on the card is responsible for all materials borrowed with the card.
- Returning all materials on time and in good condition is expected, and is a courtesy to others.
- Borrowers are responsible for paying any lost or damage charges.
- Cardholders are responsible for giving the library prompt notice of any change in address.
- The library has the right to restrict user privileges of anyone who misuses library materials or violates borrowing policies.
How long can I keep my item? How many of them can I check out at one time?
Books and Magazines
- Limit: No limit
- Loan Period: 3 weeks
- Renewals: May renew 2 times if no one else is waiting for the item
- Returns: Please return items either at the Circulation Desk or in the book drop
- Limit: 5 DVDs
- Loan Period: ONE week only
- Renewals: May renew 2 times if no one else is waiting for the item
- Returns: May be returned in Media Drop Box outside
- Limit: 5 Books on CD
- Loan Period: 3 weeks
- Renewals: May renew 2 times if no one else is waiting for the item
- Returns: May be returned in the outside Book Drop.
- Please read the full policy here.
- Available for 1 week checkouts, must be a current Library Card Holder. Will require a signature and valid license to check out.
- Entire kit goes home. Must be returned in-person to the Circulation Desk.
- Loan Period: 3 weeks
- Limit: 2 Launchpads
- Renewals: May renew once if no one else is waiting for the item
- Returns: May be returned in-person or in the AV Drop Box outside.
- Loan Period: 3 weeks
- Limit: No limit
- Renewals: May renew 2 times if no one else is waiting for the item
- Returns: All games and pieces should be returned inside at the Circulation Desk. Some STEAM Kits are projects/materials which are not required to be returned. Please read instructions for each individual kit.
The book I am looking for is checked out. How do I place a hold?
What is a Hold: Placing a hold will reserve items for you to pick up when they are available.
How to place a hold in the library:
How to place a hold in the library:
- Ask a librarian to help you!
- To place a hold you must have a valid Dublin Public Library card.
- Log in to your Library Account using your library card number and password (your password will be your phone number unless you change the password in your account settings). You must be logged-in to request items.
- Conduct a search in the Library Catalog.
- Click on or open the details of the item you are considering. Here you will find all the information regarding author, location within the library, summary, and whether the item is “In” or “Out.”
- To request that the item be put on hold (Reserved), click on the “Reserve This Item” button. The system will immediately ask you to confirm how you’d like to receive notification when the item is ready for pickup. Chose the proper preference from the drop-down and click “Place Reserve.”
- Once completed, a small blurb will appear next to the item, verifying your place in line and how you will be contacted. Staff will then retrieve the item (if on shelf). If the item is “out,” once it is checked-in/returned, it will go to the next person on the wait list.
- The library will notify you by email or by phone when a requested item is ready for pickup. The item is placed on the reserve shelf under your last name. The reserve shelf is located behind circulation and requires a staff member to retrieve and check-out.
- Items are held for 5 business days before the hold is automatically cancelled and the item is moved to the next person or returned to the shelves.
I changed my mind or found the book I reserved elsewhere. how do I cancel a hold?
Checking the Status, Cancelling, or Suspending a Hold:
Log in to your library account first! Click on the button “My Account”. The first tab displays your library card and contact information. Click on the “Reserves/Requests” tab to display your current requests. Each item will have a Status of Not Ready or Ready, a date requested, your place in line, and how many copies you’ve requested. There is a button to “Cancel” the material. Below your list of requests, there are instructions to defer or suspend a hold if you are going out of town or unavailable for a certain period of time. Click on “Defer,” highlighted blue, and you will be able to input the dates you will be unavailable.
You can also stop by or call the library and we can assist you!
Log in to your library account first! Click on the button “My Account”. The first tab displays your library card and contact information. Click on the “Reserves/Requests” tab to display your current requests. Each item will have a Status of Not Ready or Ready, a date requested, your place in line, and how many copies you’ve requested. There is a button to “Cancel” the material. Below your list of requests, there are instructions to defer or suspend a hold if you are going out of town or unavailable for a certain period of time. Click on “Defer,” highlighted blue, and you will be able to input the dates you will be unavailable.
You can also stop by or call the library and we can assist you!
WHAT IF I WANT An item YOU DON'T HAVE IN YOUR COLLECTION?
We are part of the New Hampshire State Library and can access books from libraries all over the state through NHAIS (New Hampshire Automated Information System). We would be happy to track down anything you might need!
You can request items from other libraries through the Biblionix catalog
OR
You can call or visit the library and we can place a request for you! You can also e-mail [email protected] to reach our front desk digitally.
You can request items from other libraries through the Biblionix catalog
OR
You can call or visit the library and we can place a request for you! You can also e-mail [email protected] to reach our front desk digitally.
How do I renew an item?
How to Renew
Renewal Rules
- In person at the library
- By telephone at 603-563-8658
- Online via the library catalog/your account
Renewal Rules
- All material can be renewed 2 times unless someone is waiting for the material.
- Overdue items may be renewed
- At the library, by telephone, or online.
- Please keep in mind if an item is overdue for 30 days it is considered lost. Lost items do incur a fee of the replacement cost of each item. Please renew or return the item whenever possible. Speak with the library about replacing a lost item and/or paying for such an incidence. Thank you.
- At the library, by telephone, or online.
- Items cannot be renewed online if fines exceed $50.00
How do I return an item?
- Library materials may be returned to the library even when it is closed.
- For your convenience, the library has provided a return box at the front entrance of the Library.
What do I do if I have lost or damanged an item?
Borrowers are responsible for paying for lost or damaged materials. The borrower will be assessed the price of material permanently lost or destroyed plus a processing fee if necessary. We encourage you to search for missing items before paying for the replacement cost. If you cannot find the items, we will accept replacements purchased from a bookstore or online source such as Amazon.com. The Toadstool Bookshop in Peterborough has a used book room, and we will be happy to accept an exact item replacement that is in good shape.
If you have an unresolved lost or damaged item, you may have difficulty reserving books online. Once you login to your account, you will see that services have been suspended due to a unresolved fine. If you access “My Account,” there will be a short explanation and a request to contact the library and discuss. Please do so as soon as possible. You will be unable to reserve items, check-out, or utilize our online e-resources until the issue is resolved. Thank you.
How to pay
If you have an unresolved lost or damaged item, you may have difficulty reserving books online. Once you login to your account, you will see that services have been suspended due to a unresolved fine. If you access “My Account,” there will be a short explanation and a request to contact the library and discuss. Please do so as soon as possible. You will be unable to reserve items, check-out, or utilize our online e-resources until the issue is resolved. Thank you.
How to pay
- In person at the library with cash or check
- By mail with check
- Checks should be payable to Dublin Public Library
- Mail to:
Dublin Public Library
PO Box 442
Dublin, NH 03444
What are the fees if my item is overdue?
There are none! Please just return the item as soon as possible so other patrons can enjoy it!
What resources are available in the library building?
In addition to our beautiful, historic building featuring two working fireplaces, we have a small coffee/tea/cocoa bar, several nooks for reading, and larger spaces for meetings, both upstairs and downstairs.
We also have two PCs and an Apple computer for free use, as well as a scanner and color printer.
Black and white printed pages or copies can be made for $0.10 a page.
Color pages can be printed or copied for $0.25 a page.
We also have two PCs and an Apple computer for free use, as well as a scanner and color printer.
Black and white printed pages or copies can be made for $0.10 a page.
Color pages can be printed or copied for $0.25 a page.
can I use the library space for my own event or meeting?
There are several spaces in the main library for meetings, and a large program room in the basement for bigger gatherings! Please contact the front desk to reserve your space and receive a copy of the usage expectations. The downstairs meeting room holds a maximum of 75 people.
[email protected] or 603-563-8658
[email protected] or 603-563-8658
What kinds of programs do you offer? how much do they cost?
Our programs are free! Please visit our program page or like us on Facebook and Instagram for notification of upcoming events! Sign up online at bit.ly/dplnewsletter for our monthly digital news source, The Bookworm Beat.
Where do I park?
There are several library designated parking spots off 101 between the library and the town offices. There is also a parking lot behind the library and townhouse. The top entrance to the library has two steps up into the main building.
To access the larger parking lot, take Church Street and turn right behind the town offices. This parking lot takes you into the lower portion of the building with an accessible entrance and elevator.
To access the larger parking lot, take Church Street and turn right behind the town offices. This parking lot takes you into the lower portion of the building with an accessible entrance and elevator.
